Customer Care · Refunds

Request a Refund

Bought from orpatgroup.com and something is not right? Share your invoice and product photos, and our team will make it right — quickly, securely and with genuine Orpat care.

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Genuine Orpat ProductsQuick ResolutionPan-India ServiceSecure & Confidential

How It Works

How refunds work

For faulty or damaged products purchased on orpatgroup.com. Return the item in its original condition with the invoice, and we will process your full refund once the request is verified.

  • Submit your request with invoice
  • Your submission will be reviewed and verified by our team
  • Approved refunds processed to source
  • Track status over email / SMS

Request a Refund

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I confirm this product was purchased on orpatgroup.com and the details provided above are accurate.

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We are here to help

Genuine products, backed by genuine care

Refunds are available only for products purchased through orpatgroup.com. Submit your request and our customer-care team will take it from there.

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