Get in touch

We're a phone call away

Whether you're a homeowner with a question, a retailer ready to stock, or an exporter sourcing at scale — every enquiry reaches a real team at our Morbi works. Choose the line that fits, and we'll take it from there.

Choose a channel

Three ways in, one team behind them

Point your enquiry at the right desk and skip the hold music. Each line is answered by people who know the products inside out.

Sales & general enquiry

Product questions, dealer onboarding, bulk and institutional orders. Reach our head office lines at the Morbi works.

+91 75730 0053202822 351001

Export enquiry

Sourcing Ajanta and Orpat lines for markets outside India? Our export desk handles specs, MOQs and shipping.

+91 99132 00076Export desk

Service & complaints

After-sales support and warranty. Give us a missed call and we'll ring you back, or log it on the complaint form.

Missed call: 1800 890 2808
The works

Where every Orpat is made

Our head office and manufacturing sit on one campus in Morbi, Gujarat — the same soil where Ajanta clocks first earned the country's trust.

50+
Years earning India's trust
In-house
Design & manufacturing
One campus
Morbi, Gujarat
Pan‑India
Dealer & service reach
What happens next

From your first call to a resolved answer

01

You reach out

02

Routed to the right desk

03

A person responds

04

Resolved & followed up

Before you call

Frequently asked questions

The quick answers most people are after. If yours isn't here, the lines above are open.

My order hasn't arrived yet. Where is it?

Once an order ships you'll receive a tracking reference. If it hasn't updated in the expected window, share your order number with our service line and we'll trace it for you.

Do you deliver on public holidays?

Deliveries are handled by our courier partners and generally pause on national and regional holidays. Working-day estimates are shown at checkout.

Do you deliver to my postcode?

We ship across India. Enter your PIN code at checkout to confirm serviceability and the estimated delivery window for your address.

Is next-day delivery available on all orders?

Delivery speed depends on the product and destination. The available options and timelines appear on the product page and again at checkout.

Do I need to be there to sign for delivery?

For most orders someone should be available to receive the parcel. Any signature or OTP requirement is confirmed by the courier at dispatch.

A promise, not a queue

Something not right? One missed call is all it takes

Dial 1800 890 2808, let it ring, and hang up — our team calls you back. Prefer to write it down? Log the details on our complaint form and we'll track it to closure.

Still deciding where to point your question?

Talk to someone who knows the product

Our Morbi office is the fastest way to a straight answer — on stock, specifications, dealerships or exports.